When NOT to delete a customer’s Facebook post
February 16, 2012 Leave a comment
For several months, I had been looking forward to a trip to my favorite place in the world: Colorado. Accommodations booked and recreation planned, all I had left to do was drop off my dog at the boarder’s the evening before my 6:30 A.M. flight.
On the drive to my dog’s “hotel,” I chatted with a ride-along friend about why I enjoy this particular dog-sitter. They let the dogs run free all day, a far leap from the jittery cabin fever he experiences when emerging from other boarders. Plus, the doggie hotel is extremely connected with social media. I can make reservations on their Facebook page and often interact with the staff while I am away to check on my furry friend. They made such an impression on me, I had voted for them in our city newspaper’s “Best of…” small business contest.
We arrived, and my dog ran to the door, excited to be at his weekend play place.
Unfortunately, we arrived to a “Closed” sign. Lights out. Dogs in pens. No creature with a key or opposable thumbs in sight. Read more of this post




Facebook’s Comments Box Now Indexed by Google
November 2, 2011 by Eden Williams Leave a comment
Posts made via Facebook’s Comments Box are now being read and indexed by Google’s search bots. This is highly significant, as this added data will affect search engine optimization (SEO), therefore adding value to every discussion, both inside and outside of Facebook.
What is Comments Box?
A common discussion thread on Facebook using Comments Box
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Inside Facebook: At its core, Comments Box is what allows for discussion threads on Facebook itself. The ability to comment on Wall Posts, Status Updates, and so forth is made possible by Comments Box. Read more of this post
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